To Place An order:

Shop our website by directly emailing us at order@pitterpatterbags.com or calling us at (917) 518-3088

Shipping and Processing:

Depending on size of order and availability of products, orders are usually shipped out within 2 weeks of purchase. Standard shipping of 7-14 days applies to most locations in U.S. and Canada. Expedited shipping will be available upon request and subject to additional costs. Specific shipping costs and estimated delivery date will be provided upon order submission.

Payment:

Pitter Patter accepts all major credit cards and payment by PayPal.

Security:

We recognize the importance of protecting our customers' privacy. We do not share any of our customers' information with third parties for marketing purposes. For all transactions done via PayPal, customers' information is protected by its secure encrypted technology.

Return/ Exchange Policy:

We ensure that all shipped merchandise will be free from manufacturing defects. In the unfortunate scenario of a defective product, refund or exchange will be provided. All new, unused, undamaged merchandise can be refunded or exchanged if original receipt and packaging are provided and condition of merchandise is deemed acceptable by us.